Information Technology - PC Repair Specialist

Repair PC computers like a professional.

The IT industry is booming with opportunities, both for those wanting to work for themselves and those seeking employment as a technician. This is an easy business to get started in. It has no prerequisite qualifications and you can extend yourself in any direction as your knowledge and skills grow. It also confers high earning potential on those who know the technology in enough detail.

The Cengage Education PC Repair Specialist course gives aspiring technicians a host of essential repair and maintenance skills. You’ll learn to connect internal hardware components, install operating systems and applications, upgrade your systems and troubleshoot.

The course is ideal for hobbyists and those with career aspirations in the field.

On completion of your course:

Upon successful completion of the following competencies:

  • ICAITS021C Connect internal hardware components
  • ICAITS020C Install and optimise system software
  • ICAITS121A Administer network peripherals
  • ICAITS025B Run standard diagnostic tests
  • ICAITS029B Install network hardware to a network
  • ICAITU019C Migrate to new technology
  • ICAITS115B Maintain equipment and software in working order

students will receive a nationally recognised Statement of Attainment. This course contains selected units of competency from the ICA30299 Certificate III in Information Technology (General).

About our Nationally Recognised Training accreditation The above competencies are nationally recognised. Cengage Education is a Registered Training Organisation registered by VETAB (Vocational Education and Training Accreditation Board).

Austudy approved

This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.

Key areas of learning:

  • Getting started in PC repairs
  • Setting up a PC workstation
  • Installing Windows® operating system
  • Workshop fundamentals I
  • Upgrading a PC workstation
  • Diagnosing and repairing faults
  • Setting up a local area network
  • Workshop fundamentals II
  • On-the-spot troubleshooting
  • Building and marketing your PC repair business
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Course Number 91020
Course Type Correspondence
Course Duration Max 18 months
Study Hours Approx 600 hrs
Qualification Statement of Attainment

Prerequisites

No previous knowledge or experience is required to take this course.

Learning periods

This course is divided into 3 learning periods

Assessment details

  • 11 written assessments

Computer requirements:

To complete this course you will need access to:

  • A computer with Windows® 95/98 or higher
  • CD-ROM drive

Extra learning materials included in the PC Repair Specialist course

  • A+ Guide to Managing and Maintaining your PC

Subjects You’ll Cover

Getting started in PC repairs

  • Introduction to your course
  • Defining hardware
  • The role of a PC repair specialist
  • Defining software
  • Essentials of freelancing - business & employment prospects
  • History of computers - future of computers
  • Migrating to new technology
  • Introducing the Internet and e-mail
  • Computer maintenance
  • Cleaning out the computer
  • Getting into a PC repair business
  • Personal checklist
  • Keeping it professional

Setting up a PC workstation

  • Introducing the 'box'
  • Test run
  • Starting from scratch
  • Sourcing hardware
  • Hardware components in detail
  • Putting it all together
  • What hardware will you need?
  • Building your workstation
  • Finding your way around the 'box'
  • Tools of the trade; getting your repair kit together
  • How to prevent damage to components; static electricity

Installing Windows® operating system

  • Future technologies from Microsoft®
  • Value-added service
  • Hardware factors
  • Providing client support
  • Formatting and partitioning the hard drive
  • Windows operating system versions
  • Sourcing and installing an operating system
  • Determining operating system requirements

Workshop fundamentals I

  • DOS and the PC
  • System files and data files
  • Hardware types and standards
  • Installing printers
  • Setting up scanners
  • Double-jumping cables
  • Upgrading your monitor
  • Help - my computer just crashed
  • Adding a sound card
  • Installing modems and connecting to the Internet
  • Help - my Internet isn't working
  • Setting up an e-mail account and website; FTP uploads

Upgrading a PC workstation

  • All about upgrading
  • All those cables
  • Upgrading video cards
  • Changing a hard disk drive
  • Replacing the power supply
  • Adding a second hard disk drive
  • Installing CD-ROMs, floppy drives, tape backups
  • The motherboard and the CPU

Diagnosing and repairing faults

  • System diagnostics; system tools, virus scanning essentials
  • Working with Windows® registry editor
  • Determining equipment maintenance required
  • Diagnosing and repairing hardware faults
  • Diagnosing and repairing software faults
  • Fault-finding corruptions; reinstalling Windows®
  • Documenting maintenance
  • Making maintenance recommendations to clients

Setting up a local area network

  • All about LANs
  • Determining hardware requirements for clients
  • Sourcing network hardware; components, cables & connectors
  • Installing network hardware; setting up a local peer-to-peer network
  • Sharing peripherals; files and folders, printers
  • Local and network peripherals
  • Internet connection sharing
  • Providing support for installed products
  • Servicing the LAN network

Workshop fundamentals II

  • Maximising memory
  • Adding more RAM
  • PC utilities and drivers
  • Installing applications
  • Managing problems with Plug and play
  • Notebook connections and docking
  • Internet connections - 'to cable or not to cable'
  • Extending the network; bridges, switches and routers

On-the-spot troubleshooting

  • Troubleshooting in the real world
  • Client documentation
  • Troubleshooting peripherals
  • Converting an old network