Certificate II in Information Technology

Cengage Education Certificate II in Information Technology will provide students with the skills and knowledge to be able to function as an effective Information and Communications Technology user. The qualification has fundamental Information and Communications Technology knowledge and skills base which is pivotal for all other qualification within the Information Technology Training Package ICA05.

The 8 core units contain those basic Information and Communications Technology skills and knowledge required for effective entry into all Information and Communications Technology qualifications from Certificate III upwards.

Upon completion of your course

Upon completion of this course you will be awarded a Cengage Education ICA20105 Certificate II in Information Technology.

About our NSW VETAB accreditation
About our Nationally Recognised Training accreditation Cengage Education is a Registered Training Organisation registered by VETAB (Vocational Education and Training Accreditation Board).

Key area of learning

This course provides foundation general computer and employment skills that will enable students to participate in an Information Technology environment. The qualification will be an asset to students seeking employment in such roles as an Office Assistant, or Record Management at entry level.

Austudy approved

This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.

Call 1300 853 0338am-6pm AEST Mon-Fri
Get your FREE information pack sent to you Now!
Enrol Online
Course Number B0015
Course Type Correspondence
Course Duration Max 12 months
Study Hours Approx 385 hrs
Qualification Certificate II
Nationally Recognised What does this mean?

Prerequisites

No previous knowledge or experience is required to take this course.

Learning materials NOT provided

  • Windows XP (2003) Office Suite that includes Word, Access, Outlook and Power Point

Assessment details

  • 19 blended assessments that also require written answers

Computer requirements

To successfully complete this course you will need access to:

  • Internet Explorer 6.0 or above
  • Access to Outlook 2003
  • Access to a printer

It is also recommended that you have access to Internet and email facilities.

Subjects You’ll Cover

ICAU1128A Operate a personal computer

  • (Prerequisite for the following - ICAD2012, ICAU2005A, ICAU2013A, ICAU2231A)
  • Start the computer Access basic system information
  • Navigate and manipulate a desktop environment
  • Organise basic directory/folder structure and files
  • Organise files for user and/or organisation requirements
  • Print information
  • Shut down a computer

BSBCMN106A Follow workplace safety procedures (Core)

  • Follow workplace safety procedures
  • Contribute to occupational health and safety in the workplace

ICAD2012A Design organisational documents using computing packages (Core)

  • Design documents to meet organisational needs
  • Access, retrieve, manipulate and save data

ICAU2005A Operate computer hardware (Core)

  • Identify computer hardware components
  • Understand the inter-relationship between computer hardware and software
  • Use computer input equipment

ICAU2006A Operate computing packages (Core)

  • Use appropriate software
  • Access, retrieve and manipulate data
  • Access and use help functions within each application
  • Use keyboard and equipment

ICAU2013A Integrate commercial computing packages (Core)

  • Determine work requirements
  • Produce required data/documents to new format
  • Save and retrieve data with the aid of help functions

ICAU2231A Use computer operating systems (Core)

  • Configure operating system Use operating system
  • Optimise operating system Support input and output devices

ICAW2001A Work effectively in an IT environment (Core)

  • Identify IT in an organisation and related relevant policies and procedures
  • Identify IT equipment, software and operating systems used by the organisation

ICAW2002A Communicate in the workplace (Core)

  • Establish contact with clients
  • Process information

ICAI3021A Connect internal hardware components

  • Determine new components required
  • Obtain components
  • Install components
  • Provide instruction on use of modified systems
  • Evaluate modified systems

ICAT3025A Run standard diagnostic tests

  • Operate system diagnostics
  • Scan systems for viruses

BSBCMN311A Maintain workplace safety

  • Applying occupational health and safety policies and procedures in the work team
  • Supporting occupational health and safety management
  • Assisting in occupational health and safety training

BSBCMN204A Work effectively with others

  • Developing effective workplace relationships
  • Contributing to workgroup activities

BSBCMN302A Organise personal work priorities and development

  • Organise and complete your work schedule
  • Monitor your performance
  • Develop and maintain your standards

Learning Made Easy

How It Works

Support Network

Recently viewed courses