Retail Pharmacy Assistant

Learn about a specialised area of service.

The modern retail pharmacy is a sophisticated health advisory centre. As the first person customers meet in the store, the pharmacy assistant has a vital role to play in keeping them informed and maintaining their confidence.

The Cengage Education Retail Pharmacy Assistant course has been prepared by industry experts to give aspirants the grounding they need in this specialised area of service. You’ll learn to give customers the advice they need on a wide range of health and beauty matters – everything from filling prescriptions to baby care, cough and cold remedies and beauty advice.

On completion of your course:

Upon completion of this course you will be awarded a Cengage Education Retail Pharmacy Assistant Certificate.

Key areas of learning:

  • Successful selling
  • Working in a pharmacy
  • Restricted medicines & prescriptions
  • Analgesics
  • Coughs & colds
  • Vitamins
  • Patient aids
  • Oral hygiene
  • Health supports
  • Contraception & hygiene
  • Baby care
  • Pet care
  • Common ailments
  • Foot care & Homy Ped
  • Beauty aids
  • Final summary
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Course Number 82300
Course Type Correspondence
Course Duration Max 18 months
Study Hours Approx 300 hrs
Qualification Cengage Certificate

Prerequisites

No previous knowledge or experience is required to take this course.

Assessment details

  • 1 written assessments
  • 15 multiple choice exams

Subjects You’ll Cover

Successful selling

  • Creative selling
  • Knowing your product
  • How to close a sale

Working in a pharmacy

  • Customer likes & dislikes
  • Understanding product lines & displays
  • Duties in Pharmacy

Restricted medicines & prescriptions

  • Poisons Act
  • Products in the dispensary
  • Handling prescriptions
  • Asthma treatment

Analgesics

  • Different analgesic products available
  • Abuse of analgesics

Coughs & colds

  • Anatomy of the respiratory tract
  • Common cold & treatments
  • Symptoms of sore throats
  • Treatments for children

Vitamins

  • Different types of vitamins
  • Vitamin needs & relationship to minerals

Patient aids

  • Home health care principles
  • Different walking aids & wheelchairs
  • Comfort items
  • Urinary incontinence appliances

Oral hygiene

  • Guidelines to oral hygiene
  • Various aids for oral hygiene

Health supports

  • Principles & applications for health supports
  • Supports for arms, legs & trunk
  • Symptoms of & supports for arthritis

Contraception & hygiene

  • Sale of contraceptives & the pharmacy assistant's role
  • Different methods of contraception
  • Products & facets of feminine hygiene

Baby care

  • Link between the baby care industry & pharmacy
  • Aspects of caring for a baby
  • Feeding, wind & colic
  • Teething & treatments

Pet care

  • Role of a pharmacy assistant in the pet care market
  • Pet care products & common ailments
  • Administering different medicines
  • First aid & grooming

Common ailments

  • All common ailments & their usual treatments

Foot care & Homy Ped

  • Foot anatomy
  • Common foot problems & caring for feet

Beauty aids

  • Hair, nail & skin care

Final summary

  • Understanding the role of a professional pharmacy assistant

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