Restaurant & Catering Management

Prerequisites

No previous knowledge or experience is required to take this course.

Learning periods

This course is divided into 3 learning periods.

Assessment details

• 7 written assessments
• 1 multiple choice exam
• 5 workplace assessments

Workplace assessment

Workplace training gives students the opportunity to develop practical job skills, such as interacting with people in a professional environment, developing communication skills, as well as an insight into particular job roles and responsibilities. Overall, students have found workplace training enhanced their chances of getting a job and succeeding at it.

As a mandatory part of this course, students are required to seek workplace training. Workplace training and assessment is the gathering and evaluation of evidence during normal work activities in order to determine whether a required element within a competency has been achieved.

Workplace assessment will entail a combination of recognition, observation, questioning, discussion and third party validation.

Following this, all students are required to provide a signed Pre-Assessment Interview form, Workplace Assessment form, Record of Outcome form and also the Workplace Agreement form to verify they have successfully demonstrated the practical components of each of the required competency outcomes. A qualified manager/supervisor must sign the forms as validation.

This is a government accredited course that meets the requirements of the Australian Quality Training Framework (AQTF) therefore you will need to complete this part of your studies in an Australian workplace.

Student Insurance

Cengage Education is pleased to offer our students insurance cover, for any workplace experience they undertake as part of their course.

Workplace experience is considered a vital component for many subjects and will contribute greatly when attempting to find employment in related fields. The policy covers 'personal accidents' in the workplace, and will help put employers' minds at ease for the duration of the work placement. The policy DOES NOT offer students Professional Indemnity coverage.

A copy of the Certificate of Currency can be requested from our student services team on 1300 650 011.

THHBFB10B Prepare and serve non-alcoholic beverages

• Regulations
• Pre-service procedures
• Honesty and integrity
• Bar Maintenance
• Safe working in a bar
• Glass handing
• Wine the general rules
• Beer at the table and at the bar
• Cocktails and mixed drinks
• Preparing and serving a range of coffee
• Preparing milk based and fruit based drinks
• Equipment and machinery
• Recipes

BSBCMN204A Work effectively with others

• Regulations
• Pre-service procedures
• Honesty and integrity
• Bar Maintenance
• Safe working in a bar
• Glass handing
• Wine the general rules
• Beer at the table and at the bar
• Cocktails and mixed drinks
• Preparing and serving a range of coffee
• Preparing milk based and fruit based drinks
• Equipment and machinery
• Recipes
• Workplace relationships
• Time management
• Work group skills
• Seeking assistance
• Sharing information

BSBCMN203A Communicate in the workplace

• Regulations
• Pre-service procedures
• Honesty and integrity
• Bar Maintenance
• Safe working in a bar
• Glass handing
• Wine the general rules
• Beer at the table and at the bar
• Cocktails and mixed drinks
• Preparing and serving a range of coffee
• Preparing milk based and fruit based drinks
• Equipment and machinery
• Recipes
• Workplace relationships
• Time management
• Work group skills
• Seeking assistance
• Sharing information
• Spoken messages and telephone skills
• Using the appropriate communication methods and equipment
• Written information
• Telephone techniques
• Responding to telephone calls