A warm welcome to a career in hotel management.
Australia is one of the world’s premier tourist destinations. Our hospitality industry is booming, opening up a raft of exciting career opportunities in hotels, resorts and clubs.
The Cengage Education Hotel Management course provides students with the essential communication, presentation and customer service skills they need to ensure a stand-out experience for customers in this most detail- and service-driven of industries. You’ll learn about food and beverage service, front office, sales and public relations.
The course prepares aspirants for work in private and corporate-owned hotels and resorts, restaurants, schools, hospitals and nursing homes.
On completion of your course:
Upon successful completion of all Hotel Management course requirements, you will receive a nationally recognised Statement of Attainment. This course contains selected units of competency from the following Training Packages: THH02 Hospitality and BSB01 Business Services.

Cengage Education is a Registered Training Organisation registered with VETAB (Vocational Education and Training Accreditation Board).
Austudy approved
This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.
Key areas of learning:
This course contains the following units of competency from the Hospitality Training Package (THH02).
- BSBCMN203A Communicate in the workplace
- BSBCMN204A Work effectively with others
- BSBCMN204A Follow health, safety and security procedures
- THHGHS01B Follow workplace hygiene procedures
- THHBFB02B Provide a link between kitchen and service areas
- THHBH05B Launder linen and guest clothes
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| Course Number |
99630C |
| Course Type |
Correspondence |
| Course Duration |
Max 24 months |
| Study Hours |
Approx 640 hrs |
| Qualification |
Statement of Attainment |
Prerequisites
No previous knowledge or experience is required to take this course.
Learning periods
This course is divided into 3 learning periods.
Assessment details
-
5 written assessments
- 4 multiple choice assessments
Workplace assessment
Workplace training gives students the opportunity to develop practical job skills, such as interacting with people in a professional environment, developing communication skills, as well as an insight into particular job roles and responsibilities. Overall, students have found workplace training enhanced their chances of getting a job and succeeding at it.
As a mandatory part of this course, students are required to seek workplace training. Workplace training and assessment is the gathering and evaluation of evidence during normal work activities in order to determine whether a required element within a competency has been achieved.
Workplace assessment will entail a combination of recognition, observation, questioning, discussion and third party validation.
Following this, all students are required to provide a signed Pre-Assessment Interview form, Workplace Assessment form, Record of Outcome form and also the Workplace Agreement form to verify they have successfully demonstrated the practical components of each of the required competency outcomes. A qualified manager/supervisor must sign the forms as validation.
This is a government accredited course that meets the requirements of the Australian Quality Training Framework (AQTF) therefore you will need to complete this part of your studies in an Australian workplace.
Student Insurance
Cengage Education is pleased to offer our students insurance cover, for any workplace experience they undertake as part of their course.
Workplace experience is considered a vital component for many subjects and will contribute greatly when attempting to find employment in related fields. The policy covers 'personal accidents' in the workplace, and will help put employers' minds at ease for the duration of the work placement. The policy DOES NOT offer students Professional Indemnity coverage.
A copy of the Certificate of Currency can be requested from our student services team on 1300 650 011.