Counselling & Communication - Intermediate

Get the skills needed to be a counsellor.

The Cengage Education Counselling & Communication - Intermediate course is designed to prepare counsellors to work with confidence at a professional level in community services, health and clinical environments. It places strong emphasis on standards of ethical practice.

Visit the Australian College of Applied Psychology The Counselling & Communication - Intermediate course includes a fieldwork component of 140 hours and is highly recommended if you are seeking a career in this industry. The fieldwork involves hands on experience in the workplace and is organised by the Australian College of Applied Psychology (ACAP). The fieldwork component involves an additional fee, and is paid to ACAP. If you do not wish to undertake the fieldwork component or have any questions about work placement, our course advisors are ready to answer your questions on 1300 853 033. Or have a course advisor call you!

On completion of your course:

Upon successful completion of this course you will receive a Counselling & Communication - Intermediate Certificate.

University credit transfer arrangements.

Students who successfully complete the Cengage Education Counselling & Communication - Intermediate Certificate course may be eligible for credits towards the Bachelor of Applied Social Science offered by the Australian College of Applied Psychology. For more information call a Course Advisor today on 1300 853 033, or for degree study options or course fee information you can contact the Australian College of Applied Psychology.

Diploma of Counselling and Communication - Extra learning materialsKey areas of learning:

  • Interpersonal skills
  • Conflict management
  • Counselling skills 1
  • Introducing psychology
  • Counselling methods 1
  • Mental health issues
  • Alcohol and other drugs counselling
  • Counselling skills 2
  • Development psychology
  • Counselling methods 2
  • Counselling in loss
  • Social, legal and ethical issues
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Course Number B0028
Course Type Correspondence
Course Duration Max 36 months
Study Hours Approx 760 hrs
Qualification Cengage Certificate

Prerequisites

No previous knowledge or experience is required to take this course.

Learning periods

This course is divided into 12 learning periods.

Additional requirements

Students will need access to:

  • A video camera
  • Audio tape recorder and tapes for the purpose of interviews

Exam details

  • 48 written assessments

Extra learning materials included

  • The Interpersonal Communication
  • Resolving Conflict a Practical Approach
  • The Skilled Helper
  • Psychology Concepts and Connections
  • Theory and Practice of Counselling & Psychotherapy
  • Abnormal Psychology
  • Student Diary
  • Lifespan Human Development
  • Treatment Approaches for Alcohol and Drug Dependence
  • Handbook for Medical Practitioners and other Health Care workers
  • Grief Counselling and Grief Therapy
  • Standards and Ethics for Counselling in Action

Subjects You’ll Cover

Interpersonal skills

  • Demonstrate an understanding of interpersonal skills as part of effective communication processes
  • Identify the significance of attitudes, values and perceptions in interpersonal communication
  • Identify the effects of behaviour on interpersonal communication

Conflict management

  • Apply the terminology and concepts for managing and resolving conflict
  • Identify the signs, stages and causes of conflict
  • Assess the appropriate application of conflict resolution skills within a range of contexts and circumstances

Counselling skills 1

  • Use the terminology and concepts of counselling
  • Define the extent of counselling skills to be used
  • Explain own counselling role & limits to the client

Introducing psychology

  • Describe the role of psychology in various contexts and its contribution to the social & behavioural sciences
  • Describe the components and functions of biological systems, instinct, learned behaviours and genetics on human behaviour
  • Discuss the behaviourist approach to learning, states of consciousness, memory, cognition and intelligence, motivation, emotion & personality

Counselling methods 1

  • Demonstrate an understanding of counselling as part of the therapeutic process
  • Identify common issues/difficulties in the therapeutic process of counselling
  • Demonstrate a knowledge of the main counselling approaches

Mental health issues

  • Use terminology and core concepts of mental health issues
  • Identify current issues in mental health
  • Identify possible abnormal behaviour & common types of mental health problems

Alcohol & other drugs counselling

  • Contextualise the issues involved in alcohol and other drugs use within sociological and psychological perspectives
  • Demonstrate the application of counselling theory and practice in working with people with alcohol and other drugs issues
  • Identify the physiological and psychological effects of alcohol and other drug dependency

Counselling skills 2

  • Manage a case load
  • Manage counselling records
  • Assess the effectiveness of the counselling relationship

Development psychology

  • Use theory and concepts of developmental psychology
  • Identify difficulties which may occur in each stage of development
  • Identify special issues in personality development

Counselling methods 2

  • Demonstrate a knowledge of the main counselling approaches
  • Identify specific techniques to match client needs
  • Determine counselling approach to match client needs

Counselling in loss

  • Use the terminology & concepts for counselling in loss
  • Identify key issues in bereavement counselling
  • Explain the role of the counsellor in dealing with loss

Social, legal & ethical issues

  • Use concepts and terminology on various social issues including culture, gender, age and disabilities
  • Identify personal values & how these relate to various counselling situations
  • Research theories & sociological issues for cultural & gender differences

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