Diploma of Children's Services

Find yourself in demand.

With the growth of the child care industry, a raft of new opportunities has arisen for people who want to find employment in the field.

The Cengage Education Diploma of Children’s Services course gives you nationally recognised qualifications to work in child care centres. You will learn about planning, implementing and evaluating plans, enhancing children’s development, researching, and communication skills.

The course is ideal for those on the way to a career in the this fast growing field.

Students will receive a FREE 12-month Early Childhood Australia membership. Membership entitles students to:

  • a quarterly Every Child Magazine
  • a fortnightly ECA Web Watch e-newsletter
  • a quarterly ECA Voice member newsletter
  • an ECA Code of Ethics brochure

Students will also have access to quality information from Early Childhood Australia’s website, including the Supporting Best Practice section – containing links to 100s of quality-assured fact sheets and articles.

On completion of your course:

Upon successful completion of all course requirements, you will receive a CHC50302 Diploma of Children's Services.

About our NSW VETAB accreditation
About our Nationally Recognised Training accreditation
Cengage Education is a Registered Training Organisation registered by VETAB (Vocational Education and Training Accreditation Board).

Austudy approved

This course is Austudy approved, please apply directly to Centrelink to receive this benefit. Get more information about Financial Assistance programs.

Key areas of learning:

  • Document, interpret and use information about children
  • Support the rights and safety of children within duty of care requirements
  • Arrange/organise experiences which facilitate and enhance children's development
  • Manage workplace OHS management system
  • Work in partnership with families to care for the child
  • Design, implement and evaluate programs of the service
  • Foster and enhance children's development
  • Observe children and interpret observations
  • Foster and enhance children's social, emotional and psychological development
  • Manage a service organisation
  • Establish, manage and monitor the implementation of a safe and healthy environment
  • Foster and enhance children's cognitive and language development
  • Implement and promote inclusive policies and practices
  • Establish and implement plans for developing responsible behaviour
  • Plan the inclusion of children with additional needs
  • Provide experiences which facilitate children's expressive development
  • Provide experiences which enhance children's development and learning
  • Manage an accreditation process
  • Use music as a medium to enhance children's experience and development

Practical experience

Select Education

Select Education AustraliaCengage Education are proud to announce their affiliation with one of Australia's employment services Select Education. Select Education will aid students, where possible to gain practical experience within a Child Care Centre. On completion of your qualification, you can contact Select Education for assistance seeking full time or casual employment.

MSSA Care Personnel

Cengage Education students seeking employment can now contact MSSA Care Personnel. MSSA Care Personnel can assist students who have successfully completed this course. MSSA Care Personnel can be contacted by Cengage Education's graduates who are seeking full time or casual employment.

Early Childhood Australia

Cengage Education is pleased to announce their affiliation with Early Childhood Australia, the peak advocacy organisation for young children. Early Childhood Australia is committed to the care and education of children from birth to eight; and demonstrates this by supporting all carers and educators, including parents, to engage in best practice in early childhood environments.

As part of this commitment, Early Childhood Australia provides the following key services:

For more information visit Early Childhood Australia.

Workplace assessment

Workplace training gives students the opportunity to develop practical job skills, such as interacting with people in a professional environment, developing communication skills, as well as an insight into particular job roles and responsibilities. Overall, students have found workplace training enhanced their chances of getting a job and succeeding at it.

As a mandatory part of this course, students are required to seek workplace training. Workplace training and assessment is the gathering and evaluation of evidence during normal work activities in order to determine whether a required element within a competency has been achieved.

Workplace assessment will entail a combination of recognition, observation, questioning, discussion and third party validation.

Following this, all students are required to provide a signed Pre-Assessment Interview form, Workplace Assessment form, Record of Outcome form and also the Workplace Agreement form to verify they have successfully demonstrated the practical components of each of the required competency outcomes. A qualified manager/supervisor must sign the forms as validation.

This is a government accredited course that meets the requirements of the Australian Quality Training Framework (AQTF) therefore you will need to complete this part of your studies in an Australian workplace.

Student Insurance

Cengage Education is pleased to offer our students insurance cover, for any workplace experience they undertake as part of their course.

Workplace experience is considered a vital component for many subjects and will contribute greatly when attempting to find employment in related fields. The policy covers 'personal accidents' in the workplace, and will help put employers' minds at ease for the duration of the work placement. The policy DOES NOT offer students Professional Indemnity coverage.

A copy of the Certificate of Currency can be requested from our student services team on 1300 650 011.

Call 1300 853 0338am-6pm AEST Mon-Fri
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Enrol Online
Course Number 91920
Course Type Correspondence
Course Duration Max 36 months
Study Hours Approx 1220 hrs
Qualification Diploma
Nationally Recognised What does this mean?

Learning periods

This course is divided into 20 learning periods.

Exam details:

  • 39 written assessments
  • 20 workplace assessments

Extra learning materials included

  • Student Diary
  • 12-month Early Childhood Australia membership including:
  • a quarterly Every Child Magazine
  • a fortnightly ECA Web Watch e-newsletter
  • a quarterly ECA Voice member newsletter
  • an ECA Code of Ethics brochure

Criminal record check

Students who take the Children's Services course should be aware that if they possess a criminal record involving violence or abuse there may be restrictions to their practical placements, workplace and career options involving contact with children and vulnerable people.

There may be instances where the student will be required to undergo a criminal records check or a Working with Children check.

Previous study required:

The following units from Certificate III in Children’s Services (CHC30402) or equivalent are pre-requisites to this qualification:

  • CHCCHILD1C Identify and respond to children and young people at risk of harm
  • CHCCN1D Ensure childrens health and safety
  • CHCCN2C Care for children
  • CHCCN4D Respond to illness, accidents and emergencies
  • CHCCS301A Work within a legal and ethical framework
  • CHCFC1C Support the development of children in the service
  • CHCIC1C Interact effectively with children
  • CHCOHS301A Participate in workplace safety procedures
  • CHCORG3B Participate in the work environment
  • CHCPR1C Deliver services/activities to stimulate childrens development and enhance their leisure
  • CHCPR3C Develop an understanding of childrens interests and developmental needs
  • HLTFA1A Apply basic First Aid
  • CHCCN5C Care for babies (depending on jurisdiction)

To apply for RPL or to obtain a pre-requisites guide please telephone 1300 853 033

Important Information for Victorian Students

Students in Victoria are required to complete an Advanced First Certificate as a mandatory requirement for this course. HLTFA2A Apply advanced first aid is equivalent to to St John's Advanced First Aid Certificate or the Australian Red Cross Course in Intermediate First Aid. To find your nearest Red Cross office phone 1300 360 455. To find your nearest St John's office phone 1300 360 455. Please note the cost of the First Aid certificates is not included in the course cost.

Additional Forms

Due to the comprehensive nature of this course, the Diploma of Children's Services Prerequisite guide must be completed prior to the dispatch of your first module. If you would like a printed version, please contact a Course Advisor on 1300 853 033

Subjects You’ll Cover

CHCPR9C Document, interpret and use information about children

  • Gather and document detailed information about the child
  • Use information from observations with others
  • Use information to plan the program
  • Design observation systems with others

CHCCHILD2C Support the rights and safety of children within duty of care requirements

  • Work ethically
  • Identify indicators of abuse and act appropriately
  • Safeguard the rights and interests of children

CHCPR2C Arrange/organise experiences which facilitate and enhance children's development

  • Establish an environment that can foster children's development
  • Provide creative and challenging opportunities which stimulate learning and development of the child
  • Plan, implement and evaluate developmentally appropriate experiences for children
  • Encourage children’s involvement in experiences

CHCOHS501A Manage workplace OHS management system

  • Establish & maintain participative arrangements for the management of OHS
  • Establish and maintain procedures for identifying hazards, assessing and controlling risk as well as dealing with hazardous events
  • Establish and maintain an OHS induction and training programs
  • Establish and maintain a system for OHS records

CHCRF11B Work in partnership with families to care for the child

  • Consult family members about the child, and the child's needs
  • Reach agreement with family members about care practices
  • Provide opportunities for family members to participate in the service/program
  • Provide information to parents about incidents and develop care strategies together
  • Respond to a family member's concerns about a child

CHCPR10C Design, implement and evaluate programs of the service

  • Design and implement programs to enhance development of children
  • Design and implement programs which are relevant to the cultural and social contexts of the children and their community
  • Develop appropriate settings and environments

CHCCN8B Plan care routines

  • Plan daily routines
  • Adapt and changes routines

CHCFC2C Foster and enhance children's development

  • Create opportunities for children to develop and practice a wide range of physical skills that develop independence and autonomy
  • Provide experiences that promote mutual support and cooperation and the value of diversity
  • Provide experiences aimed at developing self-esteem, self-concept

CHCPR14B Observe children and interpret observations

  • Monitor children's developmental progress
  • Monitor social interaction of the children
  • Demonstrate quality observation practices to other workers
  • Design observation processes, with others

CHCFC3C Foster and enhance children's social, emotional and psychological development

  • Encourage children's independence and autonomy
  • Foster children's developing self-esteem and developing self-concept
  • Provide opportunities for social interaction

CHCCN11C Establish, manage and monitor the implementation of a safe and healthy environment

  • Assess and improve the safety of environments
  • Co-ordinate the response to accidents and emergencies
  • Promote appropriate practices to respond to illnesses
  • Provide guidance to workers when abuse is identified or investigated

CHCFC5C Foster and enhance children's cognitive and language development

  • Assist children to develop thinking and problem solving skills
  • Support the child's skills in their own (native) language as relevant
  • Assess language development of the child and plan strategies for language development

CHCIC11B Implement and promote inclusive policies and practices

  • Demonstrate inclusive practices
  • Support the development of inclusive practices and policies
  • Support the development of inclusive resources

CHCIC10C Establish and implement plans for developing responsible behaviour

  • Identify and review behaviour causing concern
  • Establish and apply limits and guidelines for behaviour
  • Develop a plan to guide a particular child's behaviour

CHCIC12C Plan the inclusion of children with additional needs

  • Identify children with additional needs
  • Develop a plan for inclusion
  • Implement strategies to meet the child’s additional needs

CHCFC6C Provide experiences which facilitate children's expressive development

  • Plan, provide, and implement integrated visual arts experiences for children
  • Plan and implement developmentally appropriate language and literature experiences for children

CHCFC8A Provide experiences which enhance children's development and learning

  • Promote children's participation in a wide range of experiences to enhance their learning and development
  • Promote opportunities for a wide range of developmentally appropriate experiences in science mathematics technology and the environment
  • Provide developmentally appropriate dramatic and imaginative play experience for children

CHCQM601A Manage an accreditation process

  • Facilitate an organisational self-evaluation process
  • Facilitate the development of a quality improvement plan
  • Co-ordinate the organisation for an external evaluation

CHCORG14B Manage a service organisation

  • Design and implement the structures and processes of the organisation
  • Implement evaluation processes
  • Enable organisation to meet legal requirements
  • Establish the profile of the organisation and market its services
  • Manage changes in the organisation

CHCFC7C Use music as a medium to enhance children's experiences and development

  • Provide a range of developmentally appropriate music and movement experiences
  • Support facilitate & extend children's participation in music & movement
  • Plan and implement a range of developmentally appropriate music and movement experiences

HLTFA2A Apply advanced First Aid (Subject to jurisdiction requirements)

  • Assess Physical hazards
  • Manage casualties
  • Coordinate First Aid activities until the arrival of medical assistance
  • Coordinate First Aid activities until the arrival of medical assistance
  • Manage casualty in a remote and/or isolated area
  • Important Information
    Students in Victoria are required to complete an Advanced First Certificate as a mandatory requirement for this course.
    HLTFA2A Apply advanced first aid is equivalent to to St John's Advanced First Aid Certificate or the Australian Red Cross Course in Intermediate First Aid. This applies to students in Victoria only
    To find your nearest Red Cross office phone 1300 360 455. To find your nearest St John's office phone 1300 360 455.
    Please note the cost of the First Aid certificates is not included in the course cost.